Hot water pours from an antique brass faucet into a steam-filled bathtub.

Water Heater Repair in Poughkeepsie, NY

Tell us what your water heater is doing, and a licensed contractor who covers Dutchess County will get in touch.

Tell us about the job

It takes about a minute.

Step 1 of 3: Equipment
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Cold groundwater and winter outages both work against your water heater

Water heaters in Dutchess County work harder from October through May, when the water coming into the tank is cold and the burner or heating element has to run longer to bring it up to temperature. That extra runtime wears on the thermostat and the heating element in an electric unit, or the burner assembly and igniter in a gas one. You notice it as water that takes longer to get hot, or a tank that runs out faster than it used to.

Winter nights here average 20°F, and the county has seen 28 winter storms and 341 damaging wind events over the past ten years. Power loss is part of that picture. In New York, 11% of households went at least 24 hours without power in 2024. An electric water heater will not heat water until power is back, but it should start again on its own once it is. A gas water heater with a standing pilot keeps running through an outage since the pilot does not need electricity, but one with an electronic ignition will not fire until the power returns either.

20°F
the average winter night, and colder incoming water means longer heating
8 months
October through May, the months homes here need heat
11%
of New York households lost power for a day or more in 2024, and a heater with an electric element or electric ignition stops without it
Isometric cutaway illustration of a small house with a dark shingled roof, showing interior rooms with a sofa, chair, bed, sink and cabinet, and a cylindrical tank with a flue pipe extending through the roof.
Your water heater works hardest from November through March.

NOAA nClimDiv, 1991–2020 normals

Why is my water heater leaking from the bottom?
Most of the time this means the tank itself has rusted through from the inside and is starting to fail. Water heaters corrode over the years, and once the tank wall gives out, no fitting or valve can stop it. It could also be the drain valve at the bottom or a fitting that's simply loose, so check those first since they're the easy fix. If the water is coming from underneath the tank and those check out fine, the tank is done and needs replacing.
Why won't the pilot light on my water heater stay lit?
The most common cause is a worn thermocouple, the small part that senses the pilot flame and tells the gas valve it's safe to stay open. When it wears out, it can't hold that signal and the gas shuts off even though the pilot is lit. A dirty pilot orifice or a draft blowing the flame out can cause the same thing. A contractor can test the thermocouple in a few minutes and replace it if that's the problem.
Can a tankless water heater be repaired?
Yes, most tankless water heater problems are repairable. Mineral buildup on the heat exchanger is common and gets cleared with a descaling flush, especially in areas with hard water. Igniters, flow sensors, and gas valves can also fail on their own and get replaced without swapping out the whole unit. A contractor can run a diagnostic to find out which part is causing the trouble.